Items are often made to order. As such, they will take 5-7 days from ordering until they are finished in the kiln. 

Items will be posted as quickly and securely as possible. If you require a 'rush' order, please enquire and we will do all we can to get it to you in time.


Bespoke and personalised items are non returnable or refundable. If you are unhappy with your items in any way please contact us and we will do all we can to change that.


The Kiwi Potter supplies boutique retail stores around Auckland and the rest of NZ. If you would like to stock our products or create a range specific to your business, please get in touch!